WebEx
WebEx is the largest hosted web conferencing vendor on the market today. With its slick user interface and convenient pay as you go model, it has gained a large corporate customer base.
However, the solution is not for everyone. One major caveat with WebEx is the pricing. It charges per concurrent seat on a subscription basis. So if you have a requirement for 100 participants, you will have to buy 100 concurrent licenses. In addition, you need to use traditional telephones and pay a toll call fee per minute, per seat. Needless to say, this can get quite pricey for any large enterprise with hundreds or thousands of staff across the organization.
WebEx is a hosted service which means you cannot bring the application in house and run it on your own servers and infrastructure. For some organizations, this is fine for those who don't want to manage their own solution, don't foresee the benefits of communications in large numbers across the organization, and don't want to integrate the solution with their backend systems systems such as LDAP, ERP, LMS, or even their phone system.
A couple of areas that also need attention is the scalability and VoIP engine. WebEx users need to use telephones for audio. WebEx does offer low quality VoIP, but in most cases is not usable in medium to large groups.
Do you use WebEx? Are you happy with the solution?
However, the solution is not for everyone. One major caveat with WebEx is the pricing. It charges per concurrent seat on a subscription basis. So if you have a requirement for 100 participants, you will have to buy 100 concurrent licenses. In addition, you need to use traditional telephones and pay a toll call fee per minute, per seat. Needless to say, this can get quite pricey for any large enterprise with hundreds or thousands of staff across the organization.
WebEx is a hosted service which means you cannot bring the application in house and run it on your own servers and infrastructure. For some organizations, this is fine for those who don't want to manage their own solution, don't foresee the benefits of communications in large numbers across the organization, and don't want to integrate the solution with their backend systems systems such as LDAP, ERP, LMS, or even their phone system.
A couple of areas that also need attention is the scalability and VoIP engine. WebEx users need to use telephones for audio. WebEx does offer low quality VoIP, but in most cases is not usable in medium to large groups.
Do you use WebEx? Are you happy with the solution?
posted by Anwar McEntee at
9:30 PM
3 Comments:
In July of this year, Interwise announced that Tony Gasson, former vice president and general manager, EMEA, for WebEx Communications has been appointed to drive Interwise’s European business growth as its new vice president of the Europe, Middle East and Africa (EMEA) regions.
Gasson spent the past three years overseeing WebEx’s EMEA operations and helping to grow this geography’s revenues by nearly 300 percent. He also previously spent eight years with the videoconferencing leader PictureTel Corporation where, in addition to growing its core business, he also launched one of the industry’s first web-based conferencing businesses as a PictureTel subsidiary.
Gasson has more than two decades of Sales, Marketing, Business Development experience, and general management experience in the software, hardware, Internet and telecommunications sectors – including 15 years with high-growth businesses in the multi-cultural pan-European market.
“There are three reasons why I’m joining Interwise,” said Gasson. “First, Interwise has unique VoIP technology, and VoIP is clearly one of the next major waves in multimedia communications. In addition, I wanted to be able to offer customers a choice to deploy either a hosted or an on-site solution. And, personally, I wanted to return to a smaller company, like in my early days at PictureTel, and help grow it to a position of industry prominence.”
Obviously a strong plus for Interwise to land a top WebEx executive at a time when web conferencing and collaboration is really coming into its own and is on many IT shopping lists.
By
Anwar McEntee, at 12:35 AM
This comment has been removed by a blog administrator.
By
Anwar McEntee, at 12:38 AM
Webex is as good as you have said it is. See we used to use it for our web conferencing for over an year before shifting to www.rhubcom.com turbomeeting coz it appears little overpricy comparitively, but frankly we never ran into any issues with it.
By
Happy, at 5:57 PM
Post a Comment
<< Home