Gartner Says Businesses Will Spend $20 Billion on Unnecessary IP Telephones With Screens

IP phones with video screens look great, but a costly strategy if you have a medium to large organization. This article by Gartner recommends a more practical strategy of purchasing low-end IP phones without a screen and logically tying the desktop to that phone with unified communications (UC) applications.

To read the article in full: http://www.gartner.com/it/page.jsp?id=495712